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Code of Conduct & Commitment

Updated January 31, 2008

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Code of Conduct & Commitment for Certified Child Passenger Safety Technicians

For the Families You Serve:

  • Provide the highest level of service.
  • Be polite and professional.
  • Give good service regardless of race, ethnicity, color, national origin, gender, sex orientation, religion, age, disability, social or economic level.
  • Listen to people. Acknowledge their strengths. Build on their abilities. Learn from them.
  • Respect parents and their right to make decisions for their children.
  • Be an example for others, as a safe and courteous driver.
  • Always wear your seat belt and be a positive role model for children.

For the Community You Serve:

  • Participate in community events, as your agency or organization is part of the community.
  • Support occupant protection programs, like Click It Or Ticket, teen buckle-up challenges and important legislation.
  • Make services available to everyone, especially those at risk, such as rural, non-English speaking, and low income communities.
  • Work toward safe transportation through education, research and advocacy.
  • Support policies for safe transportation for children and families.

As a Colleague:

  • Work with colleagues. Trust and respect them. Share resources.
  • Support colleagues in meeting their professional needs and development.
  • Respect everyone's personal dignity, especially in resolving disagreements and what you may think are behavior problems.
  • Be careful and respectful when talking personally and professionally about colleagues.

As a Leader:

  • Develop and maintain your competence, such as your current certification status.
  • Document your work according to agency, state and national standards.
  • Follow all CPS certification program content in your own education and training programs.
  • Correctly enter information into the CPS online system.
  • Maintain the integrity and security of tests and assessments.
  • Protect confidential information about families you assist.

From the National Child Passenger Safety Board — 2007


Contact Amy Heinzen for more information.